Return & Refund Policy

Your satisfaction is important to us. If you receive a damaged product, we're here to help.

Damaged Products

• If your order arrives damaged or defective, you may request a replacement or refund within 7 days of receiving your order.

• Please contact us within 7 days and provide:

  • Your order number

  • Clear photos or videos showing the damaged product and packaging

Eligibility

To qualify for a return or replacement:

• The claim must be submitted within 7 days of delivery.

• The product should be unused and in its original packaging whenever possible.

• Proof of purchase is required.

Non-Returnable Items

We do not accept returns or exchanges for:

• Opened or used personal care products (unless they arrived damaged or defective).

• Products damaged due to misuse or improper handling.

• Change of mind after delivery.

Refunds & Replacements

• Once your claim is reviewed and approved, we will arrange a replacement or process your refund.

• Approved refunds will be processed using the original payment method or another mutually agreed method.

Contact Us

For any questions regarding returns or damaged products, please contact our customer support team with your order details, and we'll respond as quickly as possible.